Request local help
Describe the roof concern without climbing
Email a factual description and safe-location photos. Do not send payment data, access codes, identity documents, or insurance credentials.
Information that helps
- Interior location and appearance of the symptom
- Weather and time when it appears
- Roof age and material, if known
- Prior repairs or nearby alterations
- Ground-level photos without private information
Urgent conditions
For collapse risk, fire, electrical danger, gas odour, or another immediate threat, leave the affected area and contact the appropriate emergency or utility service.